The supply chain KPI nobody measures. Until now.
TAI™ turns supply chain trust from an abstract feeling into a single, trackable score — built from 12 months of primary research with OEMs, suppliers, and government agencies. Reciprocal. Specific. Actionable.
Every manufacturer knows they need better supply chain visibility. Most assume the barrier is technology or data infrastructure. It isn't. The barrier is trust. Companies won't share forecasts, capacity data, or risk signals with partners they don't trust — and until now, there's been no way to measure trust, pinpoint where it's breaking down, or systematically fix it.
Traditional supplier scorecards are one-directional: the manufacturer grades the supplier, files the report, and moves on. The supplier's perspective is never captured. The result is a relationship built on assumptions, not evidence — with blind spots that silently erode performance, inflate costs, and kill agility.
TAI™ is a quantitative scoring model that produces a single, trackable score between any two supply chain partners. Both sides complete a 24-question reciprocal survey. Tier-specific regression coefficients translate responses into a TAI score for each party — and a heat-map scorecard showing exactly where perceptions diverge.
The full assessment is lightweight by design. Identify the trust factors that matter for your tier. Deploy the reciprocal survey to both sides. Generate the score and heat map. Then act on the gap with a joint, factor-specific plan.
TAI™ measures trust where it actually moves the business — across your supply base, your customers, and your own four walls.
Surface misalignment between divisions, plants, and functional silos before it becomes a barrier to cross-functional execution. Gain quantifiable trust signals that reveal blind spots and sharpen operational decision-making.
Reduce delays, eliminate misalignment, and increase execution velocity across your supply base. Operationalize forecasts, capacity signals, and risk visibility with the partners who need them most.
Improve collaboration and confidence through secure, reciprocal data-sharing. When customers trust the relationship, reputation replaces advertising — and preference replaces competition.
A sample heat-map scorecard from a single supplier upstream-application engagement. Each bar represents the gap between manufacturer and supplier perception across one of the ten validated trust factors. Higher = bigger misalignment.
Ten high-leverage scenarios where TAI™ reciprocal scoring translates directly into supply chain KPI movement. Improvement bands reflect ranges observed in pilot engagements and validated research.
We're selecting a small cohort of manufacturers and suppliers to pilot the framework, shape its next iteration, and gain first-mover advantage in trust-driven supply chain performance.