► Purchase frequency is 250% higher on omnichannel vs. single channel and the average order value is 13% more per order on omnichannel vs. single channel. (Omnisend, 2020)

► Customer retention rates are 90% higher for omnichannel vs. single channel. (Omnisend, 2020).

► 55% of companies plan to downgrade their growth outlooks (or have already done so).

► 71% of shoppers who use smartphones for research in-store say that it’s become an important part of the experience.(Google)

In this webinar, we focus on 3 best practices and a case study to ACHIEVE CUSTOMER DEMAND CADENCE to survive & thrive in the Post-COVID era.

Solving the Customer Demand Dilemma with Intelligent Visibility and Supply/Demand Optimization. Best-in-class PEOPLE, PROCESS, DATA AND TECHNOLOGY can solve fulfillment problems, improve cash flow, enhance customer experience, and increase revenue.

► Dani Kaplan, Owner, ERP Expert, SMC Data Systems
► Greg Schlegel CPIM, CSP, Jonah, Founder of The Supply Chain Risk Management Consortium
► Jim de Vries: Founder, Managing Partner of Enhance International Group

This is the 2nd in a series of webinars focusing on leveraging Best Practices to drive control of your Supply Chain.

Free Webinar - Register to Watch


1) Dampening the Demand Volatility Effect on Supply/Demand Execution – Bullwhip Effect
2) Retail Omni-Channel Revolution | Delivering to the Last Mile
3) Leveraging ERPs to enable Robust Demand Cadence Capabilities
4) Customer Cadence Case Study Success Story